Policies & Information
Payment is required in full at the time services are rendered. This is to ensure your pet is always treated with the highest quality care at our facility. For your convenience we accept all major credit cards, debit cards, and personal checks with authorization.
You shouldn’t have to choose between your wallet and the care your pet needs. To help you plan financially, we’re more than happy to provide you with an estimate. Please understand, estimates may not reflect final cost.
We understand that unforeseen veterinary costs can be stressful. Pet insurance and CareCredit provide financial support to pet owners and may be a good option for you. We encourage you to do some research and let us know if you have any questions at all about these services.
Personal checks are not accepted at the first visit.
Pound Ridge Veterinary Center makes filling and refilling pet prescriptions easy. We have a fully stocked pharmacy in-house, as well as a convenient online store.
Home delivery is also available in the Pound Ridge and Bedford area. We take phone orders for refills 24/7, at extension 4. The cost is comparable to all major online pharmacies, with the advantage of the medications coming from a safe, reliable source and without the worry of counterfeit or outdated medicines that may be unsafe for your pet.
We recommend and carry Hill’s Science, Purina, and Royal Canin prescription diets. These products are scientifically formulated to help manage a wide range of illnesses including diabetes, kidney disease, and food allergies, among many others.
If your pet is on a prescription diet, we know it is important that the food is always available. We are always happy to make special orders for package sizes different than those we normally carry.